Ready to book your stay or have questions about The Mason? Are you ready to slow down a little and enjoy putting your feet up? Well, we're just a phone call away. Please note all of our contact information below. Find us in your web searches and on Facebook or Instagram. You can always shoot us an email at, stay@themasonhotel.com. We look forward to hearing from you and most of all, we look forward to seeing you on your next adventure to The Mason Boutique Hotel.
ADDRESS
915 South Columbus Ave Louisville, Mississippi 39339 US
PHONE & EMAIL
662-446-9503 stay@themasonhotel.com
SOCIAL MEDIA
our policies
We'd love to have you stay!!
THE MASON BOUTIQUE HOTEL POLICIES
Please read and agree to the following:
Check-in time: 3:00 pm and afterwards Check-out time: 11:00 am
***The day before your arrival you will receive an email with codes to use to access the building. There is not a check in desk so anytime after 3pm you will use the codes to enter.*** If for some reason you don’t receive your codes please call 662.446.9503 prior to your arrival.
PAYMENT: A $75.00 deposit is required per room, but will go towards the balance of the room upon your arrival. The payment for your room will be charged to your room the day of your arrival.
CANCELLATION POLICY: We realize that travel plans can change and you may need to make adjustments to your reservation. We require you to cancel your reservation 3 days prior to arrival to receive a full refund of your deposit. No shows or same day cancellation will be charged the full reservation amount.
**SPECIAL EVENT CANCELLATION POLICY** In the case of special event dates, such as national holidays, Mississippi State Ballgames and Graduation, festivals and other sporting events you must cancel your reservation AT LEAST 14 DAYS prior to your arrival date to cancel your reservation without charge.
PET POLICY: NO PETS ARE ALLOWED.
AGE LIMIT: All guests are required to be at least 21 years of age to reserve a room.
NO SMOKING ALLOWED: A cleaning fee of $350.00 will be applied if there is evidence of smoking upon check-out.
DAMAGES: Any and all damages will be paid for in full by the occupant at the time the damage occurred.
Children are welcome as long as attended by an adult. We ask that you respect the other guests and enjoy the quiet serene feel that The Mason provides.
ARRIVAL TIMES
3:00 PM - 11:30 PM
If arriving outside of check-in times, please call to make arrangements.
AUTO-COLLECT
At the time of booking, $75.00 will be collected. Payment for all gift certificates will also be collected. Applies to: all reservations.
CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are not allowed.
CREDIT CARD SECURITY
Your credit card information is stored and processed securely.
GRAND BALLROOM RENTAL, DEPOSIT AND CANCELLATION
**We require a 50% deposit to reserve the Grand Ballroom and also a 30 day cancellation.
GRAND BALLROOM RENTAL
**Events and hotel blocks are to be paid in full one week prior to event
RULES PER USAGE OF GRAND BALLROOM
** With the rental of the Grand Ballroom, you get the use of our kitchen (please NO frying) and tables and chairs.
** Decorations are acceptable, but please attach no items to the walls using thumb tacks and or nails.
** Please keep the use of glitter to a minimum
KITCHEN REQUIREMENTS
Appliances
**Refrigerator: Please take all leftovers and any other food items from YOUR event when you leave.
**Stove: NO FRYING OF ANY TYPE, you may use to war food, cook rolls etc. Must be wiped down and left clean after your event.
** Microwave: Wiped down and clean after your event.
Counter-tops:
** Wiped down and clean after your event
Floors:
Please sweep and clean up any spills that occur during you event>
Trash:
**The trash must be emptied and taken out when your event is and and cleanup is complete.
** You may place your trash in our cans outside on the corner if there is room.
The kitchen is for your convenience. It will be clean before your event and we ask that you leave it as it was found.
There will be a cleaning fee charged if requirements are not met.
CLEANING FEE
** If you need cleanup after your event, there is a charge per type of event.
** If you choose to cleanup after your event, it must be left per kitchen requirements. If any of these requirements are not met, there will be a cleaning fee charged.
